Poor credit control and bad debts can affect the profitability of any business.  All businesses need effective systems in place to manage credit risk and recover bad debts.  

The Essential Guide to Credit Management and Debt Recovery in Hong Kong, Singapore and Malaysia is a practical, easy-to-follow guide to implement state-of-the-art credit management and debt recovery practices.

This new edition is accredited by ACA International Association, Association for Credit and Collection Professionals, and to be used for the Resource Guide in Hong Kong for the examination of the Society of Certified Credit and Collection Professionals.　

The information and explanations are supported by helpful examples and specimen invoices, letters and reminders which can be modified to suit the needs of individual businesses.  Each chapter ends with a question and answer section to test readers' understanding of the concepts discussed.

The authors have drawn on their years of professional and academic experience to provide a definitive guide to debt collection and credit management theory and practice.  This unique title is an effective reference for practitioners and a useful training aid for new staff.

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