Thank you so much for your presentation and coaching to our sales team in July 2002.  It was very well received.  the concepts give us a fresh and comprehensive look at credit managment.  Moreover, your ideas also stimulate our thinking in terms of continuous improvement.

     Last but not the least, I would like to thank Ms. Betty Huen for her extraordinary coordination and persistent follow up.  She contributes a lot to the smooth and successful organization of the seminar.

     I look forward to working with you and Betty again in the future.